PRIVACY POLICY

Last Updated: January 2026

Evans Chevrolet GMC (“Dealership,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, contact us, or do business with us.

By using this website, submitting information, or interacting with our dealership, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information in several ways:

A. Information You Provide Directly

You may provide personal information when you:

• Submit a lead form
• Schedule service
• Apply for financing or credit
• Request a quote or trade appraisal
• Sign up for offers or communications
• Participate in promotions
• Contact us by phone, email, chat, or SMS

This may include:

• Name, address, email, phone number
• Driver’s license number
• Date of birth
• Employment and income information
• Vehicle information (VIN, mileage, ownership)
• Social Security Number (for credit applications)
• Insurance information
• Trade-in vehicle data
• Payment or banking information.

Financial and credit data are handled in accordance with federal and state financial privacy laws, including the Gramm-Leach-Bliley Act (GLBA).

B. Information Collected Automatically

When you visit our website, we automatically collect:

• IP address
• Device type and browser
• Pages visited and actions taken
• Referring website or search source
• Session recordings and click behavior
• Cookies and tracking identifiers
• Approximate geolocation.

We use this data for analytics, advertising, fraud prevention, and website optimization.

C. Vehicle & Transaction Information

If you purchase, lease, or service a vehicle with us, we collect:

• Vehicle Identification Number (VIN)
• Service and repair history
• Warranty and recall records
• Purchase/lease transaction details.

This information may be shared with the vehicle manufacturer (General Motors) as required for warranty, recall, safety, and regulatory purposes.

2. HOW WE USE YOUR INFORMATION

• Respond to inquiries and provide requested services
• Process vehicle sales, leases, service, and parts transactions
• Facilitate financing, credit decisions, and lender communications
• Verify eligibility for manufacturer or dealer incentives
• Provide appointment reminders and service updates
• Send marketing and promotional communications
• Improve our website, advertising, and customer experience
• Prevent fraud and ensure security
• Comply with legal and regulatory requirements

3. TEXT MESSAGES & PHONE COMMUNICATIONS

By providing your phone number, you consent to receive:

• Appointment reminders
• Service notifications
• Transaction updates
• Marketing messages (if you opt in).

Message frequency varies. Message and data rates may apply. You may opt out anytime by replying STOP.

We comply with the Telephone Consumer Protection Act (TCPA).

4. COOKIES, TRACKING & ADVERTISING

We use:

• Cookies
• Pixels
• Session replay tools
• Analytics platforms
• Advertising networks

These Technologies help us:

• Understand website usage
• Improve performance
• Measure ad effectiveness
• Deliver targeted advertising.

You can manage ad preferences at:

• aboutads.info/choices
• networkadvertising.org.

5. HOW WE SHARE INFORMATION

We do not sell personal information. We share information with:

Service Providers:

Website hosts, CRM providers, payment processors, analytics providers, marketing vendors.

Financial Institutions:

Banks, lenders, credit bureaus, and finance partners for loan and lease processing.

Vehicle Manufacturer (General Motors):

For warranty, recalls, safety notices, and customer support.

Legal & Compliance:

Law enforcement, regulators, or legal authorities when required.

Business Transfers: 

In connection with mergers, asset sales, or restructuring.

All third parties are required to protect your data.

6. DATA SECURITY

We maintain administrative, technical, and physical safeguards in compliance with the FTC Safeguards Rule to protect personal information. However, no system is completely secure.

7. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have rights to:

• Access your personal information
• Request deletion (with legal exceptions)
• Correct inaccurate information
• Opt out of certain data uses.

To submit a request:

Evans Chevrolet GMC
901 N. Dixie Hwy, Wapakoneta, OH 45895
📞 (419) 738-2164

Or contact our website provider at:
[email protected]
855-357-4677

We may verify your identity before processing requests.

8. CHILDREN’S PRIVACY

We do not knowingly collect information from children under 13.

9. EXTERNAL LINKS

We are not responsible for privacy practices of third-party websites.

10. DATA RETENTION

We retain information as long as necessary to

• Complete transactions
• Comply with legal obligations
• Maintain service records
• Resolve disputes.

11. CALIFORNIA & NEVADA NOTICE

Residents may have additional rights under state privacy laws. We do not sell personal data as defined by those laws.

12. CHANGES TO THIS POLICY

We may update this policy periodically. Continued use of the website constitutes acceptance.

13. CONTACT INFORMATION

Evans Chevrolet GMC
901 N. Dixie Hwy, Wapakoneta, OH 45895
📞 (419) 738-2164

Or contact our website provider at:
[email protected]