Customer Testimonials
I’ve always had great service at American Chevrolet. Ron has helped several times programming my radio and navigation system for me. I highly recommend them.
Found a great truck at a good price very happy. The paperwork was very easy they use a big tablet on a desk so you can see the paperwork and read it and sign the documents.
This dealership went out of its way to ensure my complete satisfaction in my recent purchase. Alan Chess is an incredibly hard-working individual who was concerned with every aspect of the sale. This was my 2nd purchase from Alan in the last grew months, and I'll be back for my next purchase so long as Alan is there!
My family has dealt with American Chevrolet Buick GMC since I was a child. It was only natural for me to buy my first car there. Twenty years and three children later, that is still where I go. They never fail to find me exactly what I need. Thank you!
My experience at the dealership was great! The entire process from looking for and then buying my vehicle was stress free, quick and easy. The service was excellent. I left the lot without any questions about my new vehicle because Eric showed me everything I needed to know. Chad and Alan were very helpful throughout the buying process. I will recommend this place to all if my family and friends.
Ron Gossard was wonderful. We gave him the things we were looking for and in a week he found the oerfect vehicle. I highly recommend this dealership and would highly recommend Ron Gossard. We will certainly would not hesitate to call him again for our next vehicle!
Very professional place . No pressure sales and they tell you honest answers . With internet access. Anyone can learn about a car anymore . So the honesty and professionalism from this place is a 5 star to me.
All people involved with my appointment were kind an very accommodating. The service department was on time with my appointment and the owner sat in the customer waiting room and chatted with me.
I was truly pleased with my experience. Very kind and very helpful people. They all were willing to work with me and were very patient. I highly recommend them.
Ron and Mike are very knowledgeable about their products. Both were able to answer my questions to my satisfaction. Easy to negotiate with and we were able to make a deal that we could all live with. This is my third vehicle I have purchased from Ron and would highly recommend him. Thank you so much..!
It was a great place to deal with. Thank you! Glad we found you place to buy a great car. We will be back the next time we need a car
We’ve always had and still do have great service from the service department even with the changes that have been made in the move and some staff changes. When we bought our new vehicles 10 years ago, Ron Gossard and Mike Swaney took awesome care of us.
Ron Gossard did a fantastic job working with us on a new GMC Sierra SLT and delivered it to us precisely on time. He took sufficient time in explaining as many of the options as our brains would absorb. He also offered to help us after delivery to explain and help us understand any options we can’t make function. My wife and I couldn’t be more pleased with the whole experience.
Very professional staff. All were polite and friendly. They answered all my questions. I surely will go there for any services I need in the future.
I got the best service and truck quality for the price I paid. I would definitely shop here again for a vehicle. It’s the best dealership around.
They did the scheduled maintenance on my truck along with a recall . Everything went as promised and in a timely manner.Always good to work with.
Ron Gossard is always helpful in finding the car or truck that my family is looking for. The service department is always fast and fair priced.
Throughout my whole car buying process, Eric Oen, and the rest of the American Chevrolet team were great to work with! I live almost 90 miles away from this dealership and this is the only place I will ever purchase a vehicle from.
American Chevrolet is a great place to purchase vehicles, Mike, Ron and Eric are very trustworthy guys to deal with, and go out of their way to make you happy. The service department is great too.
Dealer thought outside of box and fixed ignition issue quickly and efficiently. Van was fixed fast. Chris from service kept me in the loop throughout the repair.
They were on time with my appointment. The service manager was polite and professional as he explained what they found and did on my vehicle.
This is the 2nd vehicle we have purchased from American Chevy and we have had great experiences both times. They have a great staff and Ron does a spectacular job!
This dealership is great. The salesman general manager and finance person were friendly and willing to work with us to find the perfect car. They were very honest with us about the advantages and disadvantages of the vehicles we looked at. We love our new car.
Great people from the top down someone is always there to greet you when you come in no matter the reason service or to buy a vehicle
Staff is friendly and try to make your experience a positive one. They have a variety of vehicles in stock and took the time to walk me through the vehicle purchase.
Had my oil changed and truck detailed. When I bought my Canyon the weather was nasty and Eric ask me if I would like to wait on them detailing my truck till the weather got better.
Car checked serviced quickly and efficiently notified of what cost would be prior to repairs. Repairs to my cars in the past over all good experience with service department.
American Chevrolet made buying a used car for my daughter enjoyable and easy. Alan Chess went the extra mile in making sure he covered every detail and putting customer satisfaction as a #1 priority!
We always get treated like family and they have the highest standards that we've seen in a long time. Always a pleasure to do business with American Chevrolet Buick GMC!
I had received and e-mail stating the tire pressure needed to be checked even though it didn't indicate this on the vehicle. I asked the service department to take a look at the tires when they did a rotation. They adjusted the tire pressure and the gauge. I can always depend on them to go the extra mile to keep my vehicle running smoothly.
Earning trust is major and they have mine. They went over and beyond 3 days was less than 4 hours. Mike went over in all ways to make us happy.
Engine light on. Stopped in to see if could Scan for issue, which they promptly did and then they indicated they could fix in 20 minutes! Great service.
This was a great experience and no pressure They took care of everything and worked with me in all areasz. They were a team and set everything up
My wife and I recently purchased a 2011 Honda Civic from America Chevrolet of Wapakoneta. Our sales associates Chad was friendly and knowledgeable. The Finance manger did not push very hard for us to buy any thing we didn’t want want or need. The car was very well detailed in side and out by there service department. Thanks to all the staff we will definitely recommend this dealer to other people.
Even though the service department was fully booked for the day they worked my car in to replace an essential belt in a few hours.
This Dealership is great place if you are looking for a new or used vehicle very 👍 friendly. Service department is also great they do a great job servicing your vehicle. I can't say enough good things about them
I was looking for a newer used vehicle. Mr. Oen showed me what was available that met my needs. No pressure just courtesy and professionalism. Very good experience.
I have been buying cars from this dealership for 25 years.They have always been kind and courteous when I go and buy a new car from them.
Knowledgable of all vehicles I had questions about and was helpful with pros and cons of the one I had selected. When it came to the service and financial contracts I felt as though all was applicable to me.
Exceptional treatment when unexpected fuelpump went out on return trip from FL to MI. Wrecker Service recommended to us and we were so very pleased they did. We were offered a loaner vehicle, given information on local accommodations and restaurants. Vehicle was repaired early afternoon so we were headed home in a reasonable timeframe. Thanks Mike Swaney & Josh!
Excellent prompt attention and didn’t pressure me to buy. Received a fair value for my trade and financing was quick and efficient. Thanks again
Great smaller dealership without the big city hype the work is done correctly and in a timely fashion and they don't get upset over issues as wrong parts and a having patience for waiting on them definitely a dealership of my choice. Appreciate your help and assistance Mike and Tammy Butler Superior credit Union
Friendly and professional sales team with a outstanding service department. I would recommend this dealship to anyone! Great new and used car selection with reasonable prices!
Was able to fit me in when I didn’t have an appointment and worked with my schedule. Also they were quick in fixing my problem.
Have worked with this group for years, always top notch! They have done an excellent job handling all of our needs promptly and professionally. Strongly Recommend!
Oil change, radio didn't work, and power seat control. All of these were fixed and are working well. I feel that they did a great job!
Scheduled appointment online only to find out that it doesn’t work with your system. I was recieving text and email alerts to remind me of an appointment that no one there even knew about. It took 12 days to get a timing belt to fix my car. The “rental” I was given was clearly a piece of junk they couldn’t sell. I was told not to smoke in the car (I don’t smoke) yet when I got in the car smelled of cigarettes, and there were cigarettes in the ash tray. The cup holder had something sticky, and ...
We have purchased several cars from Mike Swaney and have been very satisfied. Any service on our Acadia they have done all oil changes and all. We have never had to wait passed our appointment time. Everyone has always be very friendly and helpful!
Ron went above and beyond to get the vehicle right for us!! Totally satisfied with our results. Would ask them for help anytime Thank you
I knew when it was time to get a car American Chevrolet was a place to go they did not disappoint I will look to them in the future
We had been looking for three months and Eric Owen was happy to get us the vehicle we wanted. Great service, quick and easy loan approval. We have bought all our vehicles here and will continue to buy here.
I had a great experience! The salesman was very honest and got me exact truck I wanted! Ron made it a great experience, I went to several large dealerships expecting to get a better deal. I searched the web for months and within a few days Ron found what I was looking for.
Always a good experience, and always willing to answer any questions and let you take your time. They always have a loaner car when I need service that takes longer than usual. I have never had a more pleasant experience making large purchases like a vehicle.
They helped on all aspects of me buying the traverse. Knowledgeable friendly. And respectful easy of learning how to use all the gadgets on the car . Would of liked a sweatshirt or t shirt that said chevy American pride.
Emailed Mike seaney, he did not answer. Called and got Eric Oen. He did a great job. We drove 2.5 hours to get there because I was interested in a car they had that I saw on cars.com. got it for a good price.
Wait time was minimal. Wish salesman had told me tire rotation went with oil changes dealer gave with new truck sale. I had done that myself.
We had great service from the time we pulled in to the lot! Chad and Ron are an amazing team! Thank you both very much!
We had a great experience with American Chevrolet, as we always do. They have great sales and service, and they are very knowledgeable and courteous. Thank you!
The SRX was purchased at American Chevrolet Buick GMC a year and a half ago and we received excellent customer service from them. When it received body damage we took it to Their body shop. They gave us a reasonable estimate and they got the car in right away. The work they did was excellent.
We always appreciate how Ron and Mike to the extra mile to ensure that we have an amazing experience when we are shopping for or buying a new vehicle.
It’s our go-to place in Wapak. Highly recommend them! We take our vehicles there whenever we need them serviced and we are always so happy with the results! Fast, efficient and friendly. 😄
I ve dealt with Ron G. and American Chevy for awhile....they treat you right. They are willing to go the extra mile for you.
Only one issue. Service dept slow. All we had was an oil change and took one and A half. That's silly. Happy with every thing else
Always do a great job. The whole staff is awesome. If ya want to get treated right they are the choice you need. All aspects excellent. Honest people.
American in Wapakoneta is the only place I’d buy a vehicle! The service and selection are awesome. I trust them and know I’m getting a great deal and they will stand behind everything they sell. I love the personal service they provide. They truly care about me and want to build a long term relationship built on trust.
I loved the personalized sales of Mike Swaney. Dan in the Body Shop did an excellant job! Everyone made me feel valuable and appreciated. I will always choose American Chevrolet for my automotive needs.
I've purchased numerous vehicles from here and have never had a bad experience. The sales department, finance department and service department have always been very easy to deal with.
Eric was a pleasure to work with. I went in knowing what I wanted and they helped make it happen. I am happy with my vehicle and the service I received!
Easy access from I-75...great personnel to work with, Ron was very accommodating with my wishes... he found just the vehicle I was looking for...love my Acadia!!!
Cause they take care of the person buying a car. Also have a great service department and take care of the customer at the dealership
I went there to look for a truck, and wow, I brought one home the same day.Have never done that in my 49 years on this earth.
I bought my first car here and I’m extremely happy with it! They’re reasonable, and very good with making things work for you! They were very informal and helpful with any questions I had asked and they are very friendly. I will definitely will recommend this dealership to anyone! Brant Thompson and Eric Collins helped me every step of the way and also helped my dad buy a car the very next day! Great people and service!
Great sales and finance department went above and beyond my expectations would highly recommend this dealership I will be buying from them in the future
I have been to several dealerships looking for a car and no one could understand what I wanted or wanted to talk me into a V4 with a turbo instead of a V6. When I stopped at American Chevrolet Buick GMC I met Brant Thompson. Brant welcomed me to the dealership and listened to what I wanted. I had done my research into what I wanted and he was more than happy to look for the perfect car for me. Mike Swaney stopped in the office to say hi and introduce himself. Everyone there was so courteous and helpful. Brant ...
I stopped into the dealership looking to get some information on vehicles for a future purchase; I had the pleasure of discussing all my options with Mr. Thompson. He was extremely friendly, very informational, and you could tell he thoroughly enjoyed his job. I look forward to working with him in the future!
I am new to this place, but want to let you know I had the best high quality service The Star rating goes over and above what you guys can give. Brant went over and above expectations I rate him to the highest you can rate and more. Very respectful, nice, helpful. When you hired him, you guys hired the best all around person for this job. I cannot say enough about the service we got from him and from Eric. Those two needs to be given the highest rating you can give. So friendly and helping and again very ...
I have been buying my vehicles from Brant for years and each experience gets better and better. He gets to know his customers and guides you through each step of the purchase. He is not satisfied until you drive off the lot fully knowledgeable of your vehicle and completely at ease. Thank you Brant!
I came into the dealership not knowing If I could get a car. I don’t have great credit, but I gave it a try! Brant Thompson greeted me at the door and was very friendly and helpful. Brant introduced me to have Eric Collins(finance manager) to try and help me get a vehicle. I was so excited to find out I was approved to get a car!!!! I highly recommend coming in to American Chevrolet to everyone I know and allow Brant and Eric help get you into a car!!!
Great experience friendly professionals wanting to help you with selecting your vehicle and learning about your new vehicle. Super pleased with the purchase of the vehicle.
I had a great experience with you guys, Brant is a spectacular salesman who really knows how to help a customer and also have a good time with them!
I had a great experience with Brant. He knew exactly what to do to make sure I was pleased. I was going to set him up with my son, but he informed me that he was engaged. Will buy another car from him!
Brant was fantastic! He listened to what I was looking for, didn’t pressure me into anything I didn’t want to do, and found me the perfect car! Kristin was also super friendly! These two made my choice very easy!
Brant Thompson helped us find our first family vehicle! He checked everything box on our list of thing we were looking for! Very professional I would recommend using American Chevrolet Buick Gmc for your next vehicle purchase!
Great Saleman, very professional & reasonable prices! I definitely will recommend my friends & family to shop for there vehicle here! Couldn't have had a better experience else where!
Brant Thompson was very helpful! I had no idea which vehicle would suit my needs but he was very knowledgeable and I couldn’t be more pleased with my fusion!
From the moment I walked in the door I felt like I was family. Brant was awesome, he answered all of my questions. Would definitely recommend!!
The young gentleman I had the pleasure of working with was an absolute professional. Every question I had about the vehicle I was interested in he knew exactly what to say. I will be coming back again for sure to buy my next vehicle.
I was greeted with friendly attitude from the minute I stepped into the building. Brant was so perfect in finding exactly what I wanted. I was a first time car buyer and he made the experience more than wonderful. He was very personable and easy to talk to. He answered any and all questions I had to ask with a smile. Highly recommend buying a car from Brant at American Chevrolet in Celina, Ohio!
Wonderful place to checkout cars, the salesman I had was even better really knew his stuff and made me feel right at home. Will be a return customer for sure !
Very pleased with Brant’s outgoing personality, and his passion and drive for his job. You could not ask for a better employee. Two thumbs up.
I am glad I came to American Chevrolet Buick GMC, we had a smooth experience. I had a certain level of expectation and Brant definitely met it.
Great experience, very helpful, and a great guy to work with buying a car. I would recommend going to see brant Thompson at American Chevrolet
Have bought my last 5 cars from Brant Thompson. The staff at American Chevy really treat you like family. My wife and I wouldn’t buy anywhere else. The entire staff is top notch.
Very helpful, friendly staff. Easy to get along with and informative on the vehicle they are selling and if they don’t know they will find out for you
Brant was great at getting me all the info I needed. No question was too big, too small, or too bizarre! Will definitely be back!!
Great staff and very accommodating. Didn't push me to buy and let me take my time looking and deciding. Will keep my business with them.
Great service! Brant was great he found me the right car! Excellent service I recommend him! Will he back in the future he was great!
American Chevrolet was wonderful! Great car and great experience! Brant Thompson found exactly what I wanted! I will be coming back when I upgrade in the future!